We currently only ship to the lower 48 states.

How do I handle a return? If you want to return an item, please email us for a Return Merchandise Authorization number (RMA).  We will provide an RMA and the address to which the merchandise should be returned. 30 days on returns.

You must write the Order ID number on the outside of the box so we can trace it back to you. Once we receive the return, we will credit your account or issue you a refund. 

Return Policy for broken or defective items:

Remember to contact us first in the case of broken or defective items. Because all shipments are insured by us, we may not require a return if the item is broken or defective.

If you receive a broken or defective item, please contact us immediately. We will provide you instructions on returning and/or receiving a replacement item. You must contact us within 30 days of receipt of merchandise. Do not return merchandise without contacting us first.

If your cost of the broken or defective item is over $25.00, please email us a picture of the damage and we may be able to ship a replacement without requiring a return. Otherwise, we will have to mail pre-paid return shipping labels and wait for the item to be returned to us before we can issue a refund or exchange.

Return Policy for non-defective, non-broken items:

Returns for non-defective, non-broken items must be made within 30 days. There will be a 20% re-stocking fee on all non-defective/non-broken items. Shipping will not be refunded on non-defective/non-broken returns.

Returns cannot be accepted after 30 days:

Merchandise must be returned in it's original inner packing and must be in resaleable condition. Merchandise, merchandise packaging, and inner packing must bear no markings or be otherwise defaced or damaged. No credit will be given for items that do not meet these requirements.

Please contact us first for return authorization before returning merchandise.

If you refuse delivery of an item, or the wrong address is given at the time the order is placed and the order cannot be delivered, the 20% restocking fee will automatically apply and shipping charges will not be refunded. Verify your shipping address is correct.